# Cristina Mendoza

> Director of Operations at Regen Portal, where we do consulting and marketing for regenerative medicine clinics.

Hey, I'm Cristina. I'm a nutritionist and a marketer, and I'm the Director of Operations at Regen Portal, where we do consulting and marketing for regenerative medicine clinics.

- Where I work: [Regen Portal](https://regenportal.com)
- Email: [cristina@regenportal.com](mailto:cristina@regenportal.com)
- LinkedIn: [Cristina Mendoza](https://www.linkedin.com/in/anacristinamendoza/)

## My one rule

If there's no science behind it, I won't say it.

## What I do

The company has a vision. My job is to put all the pieces together so we actually get there.

Operations isn't admin.

## Why clinics get stuck

Doctors spend years learning how to prevent, detect, and treat. Nobody teaches them how to run a business.

These are things I hear a lot, and what's usually underneath.

### "I just can't let go of anything."

- What's usually underneath: You don't have a structure yet.
- Where I'd start: Pick one task you do every week that doesn't need your license, write down how you do it, and hand it to someone.
- Nobody's ever been at the top alone.

### "The ads aren't working."

- What's usually underneath: There aren't enough numbers yet to tell us anything.
- Where I'd start: Track how many people saw the message, how many reached out, how many got an answer, how many booked, and how many showed up.
- A feeling isn't data, and one slow week isn't either.

### "We get leads, but nobody books."

- What's usually underneath: Sometimes the leads are fine and the phone just isn't getting answered.
- Where I'd start: Track every person who reaches out, even the ones who never book. Then someone follows up, kindly and without pushing.
- Most clinics track the patients who booked. Very few track the ones who didn't.

### "I tried an agency. It didn't work."

- What I'd ask first: Let's break it down: what didn't make you happy, and what didn't work.
- Where I'd start: Before you start with anyone, ask what to expect, when to expect it, how long it takes, and what may not work but is still worth testing.
- Clarity builds trust.

I'm not trying to sell you anything. I just want to help.

## How I work

I can't promise you results. I can promise you a structure.

What I can promise you:

- A structure
- A solid strategy
- Data we test
- More clarity on your brand

## How I got here

Every job taught me something.

| Where I was | What I did | What I took from it |
|---|---|---|
| Kindergarten English teacher | I already spoke English when I got the job. Teaching it to kindergarteners made me use it all day, every day. | I'm from Mexico, and most days now I think and speak in English. |
| College: Nutrition | I studied nutrition, and I'm certified in sports nutrition. That's my specialty. | How the body works. |
| College exchange: Restaurant operations, Las Vegas | Back of the house on a university exchange: planning the orders, inspecting every delivery, and sending back what didn't come in right. | If it didn't come in right, it goes back. |
| Nutritionist with my own clients | My own clients, and everything they told me about how they eat and live. | Listening without judging. |
| Rehabilitation robotics sales, Mexico City | I sold physical rehabilitation robotics. Then the pandemic hit, and the whole medical market shifted to respiratory equipment. | When you have a health problem, it quickly becomes your main problem. |
| Team and community for an eight-figure influencer | He's an influencer and affiliate marketer. I ran his team and his online community: hired half the team, trained everyone, and wrote the SOPs it still runs on. | That's when I realized this is my thing. |
| Project manager, Bad Marketing | I managed my whole pod: more than $200K a month in retainers alone, before you count what those clients spent on ads. | That was like going to Harvard. |
| Now: Director of Operations, Regen Portal | I run operations. I manage the team and our clients, and I'm always looking for what we can do better. | Putting all the pieces together. |

## Outside work

I swam with sharks before I could swim properly.

Be comfortable sucking while you learn.

## How it works

Two things I could explain all day: how the body works, and how a business works.

First notes, coming soon:

- One SOP can't solve every problem. Every department and every problem deserves its own instructions.
- The cost of not having a structure. Waiting costs money too.
- Structure over promises. Why I tell every new client what to expect before we start.
- Questions to ask before you book at a regenerative medicine clinic. A reliable provider won't be bothered by your questions.

## Contact

Sometimes it's just a conversation.

I can show you, for free. Tell me everything, then I'll tell you how I can help. Just leave out anything about your patients.

- Let's get on a Zoom: [cristina@regenportal.com](mailto:cristina@regenportal.com)
- LinkedIn: [Cristina Mendoza](https://www.linkedin.com/in/anacristinamendoza/)

Just so we're clear, I'm here to educate, not to give you medical advice. Everybody's different, so take this to your provider and decide together.

Cristina Mendoza, Director of Operations at [Regen Portal](https://regenportal.com). © 2026

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